Shipping Policy

General Overview: At higave.com, we strive to deliver your order in the most efficient manner.
Shipping Costs: Shipping costs are determined by the weight, size, destination, and shipping method chosen.
Processing Time: Orders are typically processed within 1-3 business days.
Delivery Estimates: Standard shipping usually takes 5-10 business days, while expedited options are available.
Tracking: Once shipped, a tracking number will be provided to monitor your order.
International Shipping: We ship globally, but international orders may incur additional fees or delays.
Customs & Taxes: International orders might be subject to customs duties or taxes, borne by the customer.
Failed Deliveries: If a package is undeliverable, it’ll be returned to our warehouse, and the customer will be notified.
Packaging: Items are packed with utmost care to ensure they arrive undamaged.
Shipping Restrictions: There are restrictions on some products for certain international destinations.
Order Changes: Once an order is placed, changes might not be possible. Contact us immediately if necessary.
Holidays: Shipping might experience delays during public holidays or peak shopping seasons.
Liability: We’re not responsible for delayed or lost packages due to carrier errors.
OFAC Compliance: We do not ship to countries or entities on the OFAC sanctions list.

Contact: For shipping-related queries, email us at service@higave.com.