Return Policy

• General Return: Purchases can be returned within 30 days of the delivery date.
• Condition: Items must be unworn, undamaged, and with original tags attached.
• Refunds: Once we receive the return, refunds are processed within 14 business days.
• Exchanges: We offer exchanges based on stock availability.
• Sale Items: Only regular-priced items can be refunded. Sale items are final sale.
• Return Shipping: Buyers bear the return shipping costs unless the item is defective.
• Processing Time: Please allow 3-5 business days for returns to be processed.
• International Returns: International returns might be subject to additional fees or delays.
• Damaged Items: If you receive a damaged product, contact us immediately.
• Store Credit: We might offer store credit in lieu of refunds in certain cases.
• Gifts: If an item was a gift, we provide store credit for the value of your return.
• Receipt: To process your return, we require a receipt or proof of purchase.
• Final Sale: Some items might be marked as ‘final sale’ and will not be eligible for returns.
• Restocking Fee: Certain returns may incur a restocking fee, deducted from the refund amount.

Contact: Any return concerns can be directed to service@higave.com.